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Who's Listening Anyway? is written for those who
want to improve their relationships in the workplace, community,
and family.
Many people underestimate the value of listening
and overestimate their skill as listeners. Effective listening
is essential for personal and professional success of individuals
and for the success of organizations.
The author describes how emotional dehydration
impairs listening, the nature of the listening process, and roadblocks
and traps to avoid. He also suggests conditions necessary for
listening and provides an original scale and inventories to measure
listening skill. Workplace examples make this book especially
relevant for leaders, managers, and team members. The illustrator's
imaginative and humorous drawings reinforce the book's concepts.
John W. Lovitt, Ed. D. is a corporate and personal
coach, consultant, and trainer and a writer in San Antonio, Texas.
He is also an Adjunct Professor at a university where he teaches
courses in organizational development.
Bill Bristow is an artist, illustrator, and a
retired professor of art from Trinity University in San Antonio,
Texas.
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